Free Help For Newcomers

All the resources you need to settle in.

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Safety Measures

Nothing is more important than your safety. We are following all regulations and guidelines from our government and public health officials to reduce the spread of COVID-19.

Safety Measures

Safety measures in all of our Employment, Community, and Immigrant Services centres include:

  • All meetings will be by appointment only
  • We have implemented screening protocols upon your arrival at the centre
  • All staff and guests will be required to wear a face mask or covering (if you do not have a mask, one will be provided)
  • Hand sanitizer will be available as you enter the centre
  • Surfaces will be sanitized before and after in-person meetings
  • A Plexiglas screen has been installed at all front desk areas
  • All our centres will have a nightly deep clean

Immigrating to Canada?

Get free pre-arrival support

More Details
Funded by IRCC logo

Moving to a new country can feel stressful even under normal circumstances, let alone in the midst of a pandemic. Good thing our Next Stop Canada team was built to support you and thousands of other new immigrants remotely! Our webinars, informative videos, live chats, interactive e-learning courses, community forums, and countless other digital resources will help you feel confident, informed, and prepared for your big move.

Enjoy a warm welcome and learn about your new community

The YMCA Newcomer Information Centre is where thousands of newcomers come every year to find useful information and helpful support in starting their new life in Canada.

We can help you settle in with free information and referral services on:

  • Essential government documents and benefits
  • Immigration and Citizenship
  • Employment, education, and foreign credential assessment
  • Health, Housing, food, and clothing
  • Legal and Social Services
  • Personal finance and income tax
  • Consumer, Community & Recreation
Visit the Online Information Centre   Book your appointment

Once you're registered, you can sign up to the workshops - view the calendar.

Any question regarding online service, feel free to email us at 

Language Assessment and Referral Services (CLARS)

We provide immigrants in Canada with English and French online and in-person language assessments for government-funded programs  at no cost.

How it works

  • We don’t offer language training, just the assessment you need to join language training programs.
  • A certified language assessor will refer you to government-funded English and/or French programs offered by community partners.
  • Our language assessments are based on the Canadian Language Benchmarks (CLBs) and the Niveaux de Competence Linguistique Canadiens (BTC-NCLC), the nationally recognized standard that measures speaking, listening, reading, and writing.
  • A certified language assessor will refer you to government-funded English and/or French programs offered by community partners.

Book an Appointment

You may email us at or call us at 416-925-5462 to book your appointment.
* Please do not send a copy of your immigration documents when you are sending an email to us to inquire about an appointment for language assessment, we will ask you for the documents when it is required.

To get started, please get in touch with the CLARS team.

language.test@YMCAGTA.ORG Call (416) 925-5462
Funded by IRCC logo Funded by Ontario

Newcomer Youth Leadership Development (NYLD)

Newcomer Youth Leadership Development (NYLD) is designed to help newcomer youth have a positive settlement experience and become engaged members of the community. NYLD offers a safe, supportive, and fun environment where you can meet new people, build new skills and get involved in your new home.

As a result of the pandemic, the program is currently running virtual activities as well as facilitating meaningful volunteer engagement opportunities to support young people during these challenging times. Through a hybrid of both online and offline activities and workshops, we’ve created safe virtual spaces in our new normal and continue to provide excellent settlement experience for young people.

View our virtual activities per location, each activity includes how to register:

Attention Teachers, Settlement Workers, Youth Workers and Community Organizations!

Would you like our staff to deliver a virtual workshop in your class, library or community organization? Our Learn and Lead workshop series for newcomer youth offer a great variety of topics to choose from, including leadership, communication, volunteering, post-secondary education, Canadian culture and more. All itinerant virtual workshops are completely free of charge to the community and can complement your classroom/program outcomes or enhance your curriculum with a leadership component. Book a consultation with one of our Newcomer Youth Advisors so that we may tailor an activity to meet the needs of your group.

Frequently asked questions

Safety Measures

Yes, you will need to wear a mask or face covering when inside the building.

Hand sanitizer will be available in multiple, high-touch areas throughout the building. You are also encouraged to wash your hands with soap and water frequently.

At this time you will not be able to work at the centre. The in-person meeting area will be wiped down before and after meetings.


We will continue to provide the great virtual options we have been since March. In-person – one on one – meetings is the only other in person activity we are offering currently.

In order to minimize risk by allowing for physical distancing, we are limiting the number of people in our centres during phase 1 of our re-opening.


Varies by location. Please contact the location nearest you for more information.

Yes. During this phase of re-opening, we are accepting only a limited number of booked appointments.

Please arrive no earlier than 5 minutes ahead of your scheduled appointment to avoid crowding in the office.

At this time, appointments are only available for clients who are not able to access online assessments due to literacy and digital capacity needs

At this time, appointments are only available for clients who are not able to access online assessments due to literacy and digital capacity needs

YMCA of Greater Toronto Area 2020. All rights reserved.

Charitable registration number 11930 7080 RR0001